Commercial Customers

Commercial Customers

Within the Commercial Market, approximately 700 customers use natural gas for a variety of commercial purposes which includes: -

Stove/Oven – from the main piped to your appliance.

Generator – Standby generators fueled by Natural Gas to provide power in the event of electrical outages. This can be utilized for both residential homes and commercial properties.

Powered Generation –Gas can be used as an energy input to produce electricity at the commercial or utility level.

Lantern – Gas is used to fueling outdoor lanterns, blending ambiance, performance and energy efficiency.

Heating – (Water) – Gas powered water heaters, can be used to heat pools and other hot water systems.

Heating – (Drying) – Gas powered clothes dryers. Using natural gas is more efficient fuel source for generating heat than electricity. In addition, it is cost efficient providing lower operational cost.

Natural A/C Units – Gas powered Air Condition Units.

Natural Gas Vehicle – Fueled by Compressed Natural Gas.

Application for Service

For all commercial use, an assessment (see Form) of the proposed business usage must be submitted with required details to adequately quote the Refundable Customer Deposit.  This deposit represents two (2) months of anticipated gas usage based on findings from the assessment. 

Additionally, the following compulsory fees will be applied to the deposit:-

New Service  

• Installation Fee - $176.25 VAT inclusive

Restoration Services - Unseal/Reinstall

• Reconnection Fee $58.75 VAT inclusive

 For usage rates - See Tariffs 

Transfer of Service
Moving from one location using the natural gas infrastructure to another location that has complete natural gas infrastructure (Unseal Meter)
Moving from one location using the natural gas infrastructure to another location that has natural gas infrastructure but WITHOUT the meter erected. (Reinstall Meter)
Moving from one location with natural gas infrastructure to another that has natural gas accessible in the area but NO connection to the property. (New Service)
High Consumption Testing/Billing

Monitoring your gas accounts is one of the many ways to ensure safety at your property. If your gas account is ‘flagged’ indicating an increase of usage compared to the previous month, we will test the service for any leaks. Customers can also request this service if they believe their usage does not compare to what they are billed.

Testing Internal Lines
All internal lines are tested by the NPC before gas is turned on for all service applications.

Change Meter
Several factors would enable the change meter service. E.g., Meter not registering, Index damaged, service upgraded from domestic to commercial.


Temporary Disconnection
Customer requests NPC to temporarily disconnect their natural gas service with the intention of reconnecting at a later date. this temporary disconnect surpasses one (1) year, the service will be automatically permanently disconnected.

Permanent Disconnection
Customer requests NPC to permanently disconnect their natural gas service with the intention of not reconnecting the service.

Request for a Termination of Service should be made in writing. A Permanent Disconnection Form is available from the Customer Service Department or on request through email.

Please note a final bill will be generated, providing all debts owed to the Corporation have been dissolved, the Refundable Customer Deposit paid when application was made will then become refundable to the applicant.